Privacy policy

Who we are

Autismy (“we”, “us”) provides the Autismy support passport service described on this site and in the Autismy mobile app. For privacy questions or data requests, contact us at support@autismy.app.

Information we hold

We store the account details provided by your authentication provider (such as your email and name) and the passport content you choose to create, including profile details and the support information you add to each section.

Passports are often created by a parent, carer, or professional about another person, including a child. If you create a passport about someone else, you confirm you have the authority and any necessary consent to record and share that information on their behalf.

Why we are allowed to hold it

We process your account information to provide the service you have asked for (performing our contract with you). We process passport content on the basis of your consent, which you give by choosing to create and save it. You can withdraw consent at any time by deleting the content or your account.

Private by default

Passports are visible only to you unless you create a share link. Share links reveal only the sections relevant to the audience you select, and you can set an expiry or revoke them at any time. We keep a simple access log (such as when a link is created, opened, or revoked) to help you understand how your shared passports are used.

How we use information

We use your information solely to provide the service: creating, previewing, exporting, and securely sharing passports. We do not sell your information, and we do not use it for advertising.

How long we keep it

We keep your account and passport content for as long as your account is active. When you delete a passport, it is removed from our active systems immediately. When you delete your account, your account and all associated passports, share links, and access logs are permanently deleted. Backups, where they exist, are rotated and overwritten within 30 days.

Your choices and rights

• You can edit or delete any passport content at any time.
• You can revoke any active share link instantly.
• You can delete your entire account and all associated data from Account settings in the web app, or from Settings → Delete account in the mobile app.
• You can request a copy of your data, or ask us to correct or erase it, by emailing support@autismy.app.

Contact

For privacy questions, data requests, or complaints, contact us at support@autismy.app.